Return & Refund Policy

Last Updated: September 2026

We want our customers to have the best possible experience. This Return & Refund Policy
explains the conditions under which returns, exchanges, and refunds may be accepted.

1. Return Policy

Customers may request a return for eligible products within the specified return period
after receiving their order.

To be eligible for a return, the product must:

• Be unused and in its original condition.
• Include original packaging, tags, and accessories (if applicable).
• Include proof of purchase or order details.

2. Items Not Eligible for Return

Certain items may not be eligible for return, including:

• Products that have been used, damaged, or altered after delivery.
• Items without original packaging or missing accessories.
• Customized or personalized products.
• Any item marked as non-returnable at the time of purchase.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon
as possible after delivery.

We may request photos or additional details to verify the issue and provide an
appropriate solution, such as replacement, exchange, or refund.

4. Refund Policy

Once your return request is approved and the returned product has been inspected,
we will process your refund.

Approved refunds will be issued using the original payment method whenever possible.
The time required for the refund to appear in your account may vary depending on your
bank or payment provider.

5. Shipping Charges

Shipping charges are non-refundable unless the return is caused by an error from our
side, such as receiving an incorrect or defective product.

Customers may be responsible for return shipping costs unless otherwise stated.

6. Exchange Policy

If you receive a damaged, defective, or incorrect item, we may provide an exchange
subject to product availability.

Exchange requests must be submitted within the applicable return period.

7. Cancellation Policy

Order cancellation requests must be submitted as soon as possible after placing the
order.

Once an order has been processed, shipped, or fulfilled, cancellation may not be
possible.

8. How to Request a Return or Refund

To request a return or refund, please contact us with the following details:

• Your name and order details.
• Reason for return or refund request.
• Photos or supporting information (if required).

Our team will review your request and provide further instructions.

9. Processing Time

Return and refund requests are reviewed within a reasonable timeframe. Processing
times may vary depending on the nature of the request and payment provider.

10. Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time.
Any changes will be posted on this page with the updated revision date.

11. Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us: